Content for End Users

This is a general guide for creating documents for internal or external audiences. You'll find general guidelines for talking to the user, how to write, and other subjects. Please read before you start writing.

Questions, comments

I welcome your questions, your comments, your suggestions and corrections. Do you need to know how to create a training video? I can show you. Want to know how to break that 25–step procedure in to smaller chunks? Ask me!