Blog Posts | Steve Arrants

Steps to a Content Audit

The essential role of content audits in technical documentation

By Steve Arrants

Posted on January 23, 2025

One of my recent jobs was to convert existing documentation to the parent company’s brand and format. While I was reformatting, rebranding, and chasing down information, I saw that the existing documentation was outdated, with contradictory information and other problems with the content. I suggested planning and scheduling a content... [Read More]

Tags:

writing

Creating Your Team Style Guide

Ensure your documentation is consistent and clear, maintain a unified voice across your documentation, and reduce confusion for readers.

By Steve Arrants

Posted on January 14, 2025

A style guide should be an essential part of your writing toolkit. If your group doesn’t have one, make a plan to create one. Some companies have a marketing style guide and a brand guide. Those are good resources, but you need a separate guide for technical publications. How do... [Read More]

Tags:

writing

Hiring is Broken. How can We Fix It?

By Steve Arrants

Posted on September 23, 2024

The hiring process has become increasingly complex and impersonal in today’s job market. Automated tools, while offering some benefits, have created new challenges for job seekers and hiring alike. The current state of hiring and its impact on applicants adversely affect everyone. What’s changed, and how can we make the... [Read More]

Tags:

hiring

When the Docs Are an Afterthought

By Steve Arrants

Posted on August 12, 2024

Documentation has changed since I started in the 1980s. From print to online to interactive aids, the delivery has changed, but the need hasn’t. Good documentation is critical to make your product successful, no matter how intuitive and friendly the software, hardware, or service is. [Read More]

Tags:

documentation

Twenty Questions for Interviews

Getting the most out of your job interview

By Steve Arrants

Posted on June 17, 2024

You’ve talked to the recruiter, and now you’re talking to the manager or senior staff members. It sounds like it is going well. How can you show that you’re the best person for the job? Ask questions. Listen to and engage the other people in the conversation. The questions let... [Read More]

Tags:

job hunting