Blog Posts

The hiring process has become increasingly complex and impersonal in today’s job market. Automated tools, while offering some benefits, have created new challenges for job seekers and hiring alike. The current state of hiring and its impact on applicants adversely affect everyone. What’s changed, and how can we make the... [Read More]

Documentation has changed since I started in the 1980s. From print to online to interactive aids, the delivery has changed, but the need hasn’t. Good documentation is critical to make your product successful, no matter how intuitive and friendly the software, hardware, or service is. [Read More]

You’ve talked to the recruiter, and now you’re talking to the manager or senior staff members. It sounds like it is going well. How can you show that you’re the best person for the job? Ask questions. Listen to and engage the other people in the conversation. The questions let... [Read More]

In over 40 years, I’ve worked at startups and established companies. I’ve worked for big, I’ve worked for small. Some have been exciting, nurturing places that “got it right.” Others stumbled through without a clue. Here are some tell-tale signs that you’re in the wrong place. [Read More]

I’ve been at this documentation thing since the mid-1980s. This document is due in no small part to the work I’ve participated in at Compaq, Microsoft, and Autodesk in the 1980s and 1990s with great people from whom I’ve learned a lot. In those early days, we made it up... [Read More]