Portfolio


Samples of my work

I’ve been creating technical documentation since 1986. I started working on print documentation but have transitioned to online documentation and training. This page provides samples of documentation. All samples are drafts and not final releases.

Samples available here

ArticleExpress online Help — ArticleExpress was a publishing workflow that attempted to streamline the processes of proof review, editing, and revisions.

ARTEMIS online Help — Help for an internal CCMS tool.

Advice for New Technical Writers — Some advice for the new technical writer, published on LinkedIn.

Using the Publisher Center.pdf — Quick Reference PDF for clients using The Publishing Center, a web application used to manage and retrieve published articles.

When You’re Stuck.pdf— Job aid for ARTEMIS users needing assistance.

Videos (Open in a new window)

Introduction to ArticleExpress — What is ArticleExpress and what problems does it solve?

Adding a Citation to a Table Footnote — Adding a citation to an item in a table row is easy. Use the Element Editor to add a citation to a table footnote.

Fixing a Broken Figure — Is that missing/broken figure really missing? Do you need to have us process another graphic? It might just be misnamed. Use the Element Editor to fix it.

Editing References with the Element Editor — If punctuation is missing, use the Element Editor to add it back in.