Blog Posts

If I had the time, I’d write it myself! Go ahead. And we’ll be here to edit and rewrite it to corporate standards. There is more than opening Word. What we do is called writing, not typing. [Read More]

Sometimes, work and the tasks in front of you can be overwhelming. You’ve got too many decisions to make, too many things that need a decision. You feel like a ball bouncing back and forth — and getting nowhere. Do what I do. I walk away, clear my mind, and... [Read More]

After over thirty years in technology, working at NASA, Compaq, Microsoft, and many other places since then, here are some things I’ve learned about teamwork and projects. [Read More]

When California’s Oroville Dam suffered a catastrophic failure in 2017, we learned that the operations manual hadn’t been updated in almost 50 years. While the manual itself wouldn’t have directly prevented the damage, it points to deeper, systemic problems with product documentation across industries. Too often, user documentation is dead... [Read More]

I’ve been on both sides of corporate acquisitions. A company I worked for bought smaller companies, and larger ones acquired companies I worked for. Each acquisition is different. It is also different depending on what your work is. Here are some general things to remember. [Read More]