Address your user

User guides and other content often speed directly to the reader. So use the second person singular whenever you can.

You can get training to use the Element Editor.

If you create content for multiple users, say a group leader and their group, address the primary user as you and refer to the other users by their role or titles.

You can adjust the settings for Production Specialists in the Admin panel.

Before you release the documents, alert the Editorial Team.